HOW TO SURVIVE THE RECESSION
The seven fat years are over and we may be in for
seven lean years. Despite all the negative reports a time of recession
has its advantages. It forces you to think more, you may have more
time on hand and you quickly determine what adds value to your business and
what does not. Strengths and weaknesses that may have been hidden in
good times quickly reveal themselves.
Below are some ideas that may help you to survive the recession until
the seven fat years return.
Increase sales
- Try to sell more to current customers. Ever noticed that McDonalds are
offering a Jumbo for a few rand more? Order a burger and they ask
whether you want chips with it.
- Look in your accounting records for customers that have bought from you
before, but stopped buying. Try and sell to them again. Wake those
sleepy customers.
- Understand your customer’s needs more than ever before. Customers think
more carefully before buying in times of recession.
- Keep advertising. You may actually increase your market share, as many
other businesses are not advertising. However, monitor advertising
carefully to see what works and eliminate what doesn’t work. A study by
McGraw-Hill Research found that companies that maintained (or increased)
their marketing throughout the 1981-82 Recession saw an average sales
growth of 275 percent over the following five years! But those companies who
cut their marketing saw sales growth of 19 percent over the following five
years.
- Change your product mix. In times of recession people sacrifices luxuries
for more essential articles.
- Work together with companies that offer products complimentary to yours.
It allows you access to others people's customers that are in your
target market. You can create a win-win situation for both.
- Look at products in your own range that supplement each other. How can
you bundle products together in a creative way that will generate more
sales?
- Tie up with banks and offer easy finance and aggressive rates.
- Have a systemised sales system to track customers. Use the system to get
in touch with customers on a regular basis, but don’t spam. Always allow
the customer to opt out.
- Remove all doubt in the customers mind. Offer a full money back
guarantee.
- Simply ask your customer how you can help them during the
recession. They may give you very good ideas.
Increase you margins
- Get one of your staff members or a temp to phone all suppliers and tell them
you are doing a supplier review to see whether you are on the best price
terms possible.
- Rank your products and see which products contribute most to your
profit. Focus your advertising on these products.
- Only cut your prices as a last resort. Rather think of ways to add
value.
- Offer extended warrantees instead of discounts.
Reduce expenses
- Instead of retrenching people offer them a drop in salary. It is better
for the moral of your staff and you don’t have to pay a retrenchment
package.
- Offer workers a shorter work week. Three days instead of five days a
week or a half day instead of full day.
- Cut perks and reduce overtime. Be open with your employees and explain to them why you need
to do this.
- Use both sides of paper for printing or instead of printing, use
technology. Email invoices and statements.
- Sell unwanted and unproductive assets, pay off loans and
reduce interest.
- Travel less by using technology. Also, downgrade from business class to
passenger class. Top management must set the example.
- Look at ways to improve your systems. What can you do in two
steps instead of three?
- Spend less. That is the easiest way I know.
- Look at communication costs. Install a telephone management system and
review cellphone bills.
- Save rent. Let some of you staff work at home or move to smaller
premises if you can.
- If possible, share resources with other firms.
- Pay less tax. Do your planning early.
Cash is king
- Clean out customer debt, especially old ones even if you have to offer
them a discount to settle their account.
- Offer discount for advance payments.
- Get extended credit terms from suppliers. Everybody is under pressure
and you may be able to negotiate better terms.
- Make sure you collect your debtors on due date. Send out statement and
reminders frequently.
- Watch stock levels carefully. It ties up a lot of stock.
Other
- Keep a firm hand on your financials and get proper reports for all key
areas.
- Brainstorm with your employees. These people are already on your payroll.
Use their brainpower.
- Hire better skilled workers now at better prices and remove the bad
ones.
- Many businesses are under pressure. Monitor your debtors very
carefully, as the risk of companies failing is much higher.
Don't get overwhelmed by all the negative talk in the media. Newspapers publish stories
that create sensation, because sensation sells newspapers. The recession is not nearly as bad as the newspapers make it out
to be.
An excellent book to read is
Guerrilla Marketing During Tough Times. It carries a 60 day no risk
money-back guarantee, so you really have nothing to lose.
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